Hello, Global Shoppers!
We’re thrilled to deliver smiles across the globe with our free international shipping policy! Here’s how we make your shopping experience as delightful as possible:
Free Shipping on Every Order
No minimums, no fuss! Wherever you are in the world, your order ships free of charge because you deserve the best without the extra cost.
Delivery Timeframes
We work with trusted international carriers to ensure your goodies arrive safely. Shipping typically takes 10-15 business days, but this may vary depending on your location.
Order Tracking
Stay in the loop with our seamless tracking system! We’ll send you updates so you can follow your package every step of the way.
Hassle-Free Returns
We hope you’ll love everything, but if something isn’t perfect, we offer easy international returns. Simply reach out to us, and we’ll guide you through the process.
Return and Refund :
How to Return an Item
We accept returns for international orders under the following conditions:
The item must be unused, in its original condition, and include all tags and packaging.
You notify us within 7 days of receiving your order.
Simply reach out to our friendly support team at [Your Email Address] with your order number and details, and we’ll guide you through the process.
How to Exchange an Item
Please note:
Customers are responsible for the cost of return shipping unless the item is defective or we made a mistake.
Unfortunately, we cannot accept returns on customized or final sale items unless they arrive damaged.
Refunds
If you’re eligible for a refund, we’ll process it as soon as we receive and inspect your return. Refunds will be issued to your original payment method within 5-7 business days.
In the rare case that your item arrives damaged or incorrect:
Snap a quick photo and send it to [Your Email Address] within 48 hours of receiving your package.
We’ll offer you a replacement or a full refund—whatever makes you smile!
Exchanges
Need a different size or color? While we don’t offer direct exchanges for international orders, you can return your item and place a new order for the desired item.
A Note on Shipping Fees
Original shipping costs are non-refundable, but hey, if the issue was our fault, we’ll cover the return shipping for you!
We deeply value your trust in us and promise to make your shopping experience as smooth and delightful as possible. If you have any questions, don’t hesitate to reach out. We’re always here for you!